Terms of service

Welcome to TRIVAA. By accessing or purchasing from our website, you agree to the following Terms of Use. Please read them carefully before using our services.

1. General

TRIVAA is a premium fashion and lifestyle brand offering apparel and related products through our online platforms. By using our website, you confirm that you are at least 18 years old or using the website under parental supervision.

We reserve the right to update, modify, or replace any part of these Terms at any time without prior notice.

2. Products & Availability

  • All products displayed are subject to availability.
  • We strive to ensure accurate product colors, sizing, and descriptions, but slight variations may occur due to photography and screen settings.
  • TRIVAA reserves the right to discontinue or modify products at any time.

3. Pricing & Payments

  • All prices are listed in INR unless otherwise stated.
  • Prices may change without notice.
  • Payments must be completed through approved payment methods available on our website.
  • Orders will only be processed after successful payment confirmation.

4. Orders & Cancellations

  • Once an order is placed, you will receive an order confirmation.
  • TRIVAA reserves the right to cancel or refuse any order due to suspected fraud, pricing errors, stock issues, or policy violations.
  • Orders cannot be modified once shipped.

5. Shipping & Delivery

  • Delivery timelines are estimated and may vary depending on location and logistics partners.
  • TRIVAA is not responsible for delays caused by external courier services or unforeseen circumstances.
  • Customers are responsible for providing accurate shipping information.

6. Returns & Exchanges

  • Products can only be returned or exchanged according to our Return Policy.
  • Items must be unused, unwashed, and returned in original packaging with tags intact.
  • Refunds, if applicable, will be processed to the original payment method within the applicable timeframe.

7. Intellectual Property

All content on TRIVAA including logos, designs, graphics, images, videos, product designs, branding, and website content is the exclusive property of TRIVAA and may not be copied, reproduced, or used without written permission.

8. User Conduct

You agree not to:

  • Use the website for illegal or unauthorized purposes
  • Attempt to damage or disrupt the website
  • Upload harmful software or malicious code
  • Misuse brand assets, trademarks, or content

Violation of these terms may result in termination of access and legal action.

9. Privacy

Your use of our website is also governed by our Privacy Policy. We are committed to protecting customer information and maintaining secure transactions.

10. Limitation of Liability

TRIVAA shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

All products and services are provided “as available” without warranties unless otherwise specified.

11. Governing Law

These Terms shall be governed and interpreted in accordance with the laws of India. Any disputes shall be subject to the jurisdiction of the courts in Hyderabad, Telangana.

12. Contact Information

For support or inquiries:

TRIVAA
Email: info@trivaafashions.com
Phone: +91 7660888296